These Terms and Conditions apply to all orders and services between Asiantex (“the Company”) and the business placing an order (“the Client”). Placing an order means you have read and accepted these Terms. We work exclusively with businesses. We do not supply individual consumers, and anyone ordering from us confirms they are acting on behalf of a registered commercial entity.
All quotes we issue are valid for 30 days. If you change quantities, materials, or specs after we have quoted, the price may need to be revised. Nothing is confirmed until we have your written acceptance and your deposit has cleared. A phone call or WhatsApp message is not a confirmed order.
We require 50% upfront before we touch your order. The other 50% is due before we ship anything. We accept bank wire (TT) and PayPal, and everything is priced in USD. Any fees your bank charges on the transfer are yours to cover. If an invoice goes unpaid, we will hold your goods until the balance is settled.
Sample costs are separate from your bulk price and are quoted before we start. Once we begin any of the following, those costs are non-refundable regardless of what happens next:
Samples typically take 7 to 10 business days once we have your files, specs, and payment. We will not move into bulk production until you approve the sample in writing.
You are responsible for sending us production-ready files. Print jobs need vector files. Embroidery needs DST or EMB format. Everything should be at the correct size for output. We will send you a digital proof or physical strike-off before production starts, and we need your written sign-off before we proceed. Once you approve, that is what we produce. If there is a typo in your artwork or the sizing is off in the file you sent us, that is on you. You also confirm that you own or are licensed to use everything you submit, and you will cover us if a third party comes forward with an IP claim.
Custom manufacturing has natural variation. The following are considered normal and are not grounds for a claim:
Colour matching is done as accurately as possible, but we cannot guarantee an exact match between your screen, your approved proof, and the finished physical product.
Once production starts, the order cannot be cancelled. Everything we make is custom, so there are no returns based on a change of mind. If we make a production error on our end, let us know in writing within 7 days of delivery and include photos. We will either remake the affected pieces or issue a credit. We do not do cash refunds, and we are not responsible for downstream losses like missed sales or broken contracts on your side.
Our turnaround estimates are given in good faith but are not guarantees. Delays on your end, whether approvals, payments, or file revisions, push the schedule back. So do customs, carriers, and anything outside our control. We ship EXW or FOB Karachi unless we agree otherwise in writing. Once your goods are with the carrier, the risk is yours. You handle import duties, freight, and customs at your end.
Your artwork stays yours. We will not use it for anyone else. Digitising files we create belong to us unless we agree in writing to transfer them. We may photograph finished orders and use those images for our own marketing. If you would prefer we do not, tell us in writing when you place the order.
These Terms are governed by the laws of Ontario, Canada. If something goes wrong, we would rather sort it out directly first. If we cannot reach an agreement within 30 days, the dispute goes to binding arbitration in Mississauga under ADR Institute of Canada rules.
Placing an order means you agree to these Terms.
Asiantex 2026. All Rights Reserved.
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AsianTex © 2026. All Rights Reserved.
Whether you have a question, want to start a project or simply you want to connect.
Have any questions? Call: +1 (929) 833-2484
